Reservations
(540) 547-2961
Mountain Run Kennel Reservations
You may make an initial reservation for your pet’s stay by submitting the information below.
Cancellation Policy
- A non-refundable deposit is required upon making a reservation.
- WE CANNOT HOLD ANY STAYS UNTIL WE GET THE DEPOSIT.
- If you cancel 72 hours or more prior to your reservation, you will not be charged for your stay. (However, deposits are non-refundable.)
- If you cancel within 72 hours of the reservation you will be charged half of your stay. This applies to no-shows as well. This will be charged to the card we have on file.
- Changes to reservation (shortened) within the 72 hour period/or when dropping off, you will still be charged for the full reservation that was booked. (We are unable to fill spots on short notice.)
- Van reservations for pick up and delivery will be charged upon making the reservation. Whether it's one way or both depends on the charge. This fee is non-refundable but it also applies to the stay.
- Pick-Up & Drop-Off
Please call 30 minutes before arriving. This ensures our staff are available for drop-off and allows us to have your dog ready for pick-up. - Property Damage Policy
We strive to keep our suites/kennels comfortable for every guest. If any property is damaged by your pet, the owner is responsible for repair or replacement costs. Thank you for helping us keep our facility safe and enjoyable for all!
You may provide your billing information by calling the kennel at 540-547-2961.
Vaccines we require are the Rabies, DHLPP, and Bordetella. All vaccines MUST be given 14 days (two weeks) prior to the initial reservation if they have not had them or will expire. Please email vaccines to info@mountainrunkennel.com.
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